Privacy Policy

Talent Advisory Partners, LLC ("TAP," "TAP THE BENCH," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (tapthebench.com and talentadvisorypartners.com) and use our services.

By using our websites or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Request information about TAP THE BENCH, TAP READY, TAP GROWTH, TAP MATCH, TAP SCALE, or TAP BOARDROOM services
• Schedule a consultation or Bench Audit
• Submit a job application or candidate profile
• Sign up for our newsletter, download resources, or opt-in to SMS communications
• Contact us through our website forms, email, phone, or text message
• Participate in training programs (TAP READY)
• Engage with our retention consulting services (TAP GROWTH)

For Clients:

• Business name and contact information
• Name, title, email address, phone number, and mobile number
• Company size, industry, and hiring needs
• Hiring history and workforce challenges
• Service tier preferences and contract details

For Candidates:

• Full name, contact information (email, phone, mobile number, address)
• Resume, work history, and employment references
• Educational background and certifications
• Skills assessments and interview responses
• Availability and salary expectations
• Background check information (with consent)
• Social media profiles (LinkedIn, etc.)
• Video interview recordings
• Training completion records (TAP READY participants)

1.2 Information Collected Automatically

When you visit our websites, we automatically collect:

• IP address and general location data
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and website navigation data
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms (LinkedIn, Facebook, Instagram)
• Job boards and professional networking sites
• Reference checks and background verification services
• Credit bureaus (for employment verification purposes only)
• Public records and databases
• Our business partners and service providers

2. How We Use Your Information

2.1 To Provide Our Services

• TAP THE BENCH: Maintain our pre-vetted candidate database and match qualified candidates with client opportunities
• TAP MATCH: Conduct micro-interviews, assess cultural fit, and facilitate rapid placement processes
• TAP READY: Administer training programs, track completion, and fulfill placement guarantees
• TAP GROWTH: Conduct retention audits, analyze workplace culture, and provide customized consulting services
• TAP SCALE: Deliver AI-powered workforce optimization and operational excellence consulting
• TAP BOARDROOM: Conduct executive searches and board member placements with absolute confidentiality

2.2 To Communicate With You

We use your contact information to respond to inquiries, provide customer support, send service updates, share job opportunities with candidates, provide hiring updates to clients, deliver educational content, and send SMS/text message notifications (with your consent).

2.3 To Improve Our Services

We analyze usage data to enhance website functionality, develop new features, refine our matching algorithms, improve our micro-interviewing methodology, and conduct market research.

2.4 For Marketing and Business Development

With your consent, we may send promotional materials via email or SMS, share case studies, invite you to events, conduct surveys, and create targeted advertising campaigns.

2.5 For Legal and Security Purposes

We may use your information to comply with legal obligations, enforce our Terms of Service, protect against fraud, defend our legal rights, and maintain accurate business records.

3. SMS/Text Message Communications TCPA Compliant

3.1 Consent Requirements

By providing your mobile phone number and opting in to receive text messages from TAP, you expressly consent to receive recurring automated SMS/text messages from Talent Advisory Partners, LLC at the mobile number provided. This consent is not a condition of any purchase or service.

You may receive SMS messages related to:

• Job opportunity notifications and placement updates
• Interview scheduling and reminders
• Application status updates
• Training program reminders (TAP READY)
• Important service announcements
• Promotional offers and marketing messages (with separate consent)

3.2 Message Frequency and Costs

Message frequency varies based on your engagement with our services. You may receive up to 10 messages per month for transactional communications and up to 4 messages per month for marketing communications.

3.3 How to Opt-Out of SMS Communications

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any SMS message you receive from us
• Emailing us at info@talentadvisorypartners.com with your phone number and request to unsubscribe
• Calling us at (216) 238-6580
• Updating your communication preferences in your account settings

Upon receiving your opt-out request, we will send a single confirmation message acknowledging your request. You will receive no further SMS messages from TAP unless you re-opt-in.

3.4 SMS Help and Support

For help with SMS communications, reply HELP to any message or contact us at info@talentadvisorypartners.com. Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST.

3.5 Carrier Disclaimer

TAP and mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.

3.6 Privacy of Phone Numbers

4. How We Share Your Information

4.1 With Clients and Candidates

For Candidates: We share your profile, resume, and interview information with potential employers when you match their requirements. We only share information necessary for the hiring decision and will always notify you before sharing your information with a specific employer.

For Clients: We may share aggregated, anonymized data about candidate pools and hiring trends. We do not share your specific hiring needs with competitors without your consent.

4.2 With Service Providers

We share information with trusted third-party service providers including:

• Technology providers: Website hosting, CRM systems, applicant tracking software, AI matching algorithms
• Background check services: Employment verification, criminal background checks (with candidate consent)
• Payment processors: Payment gateway providers and financial institutions
• Communication tools: Email marketing platforms, SMS/text messaging providers, video conferencing services
• Training platforms: Learning management systems (LMS) for TAP READY programs
• Analytics providers: Google Analytics, Meta Pixel, marketing analytics tools

4.3 For Business Transactions

If TAP is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information when you have given us explicit consent, such as featuring you in a case study or testimonial.

4.5 For Legal Compliance

We may disclose your information when required by law or in response to court orders, government requests, fraud investigations, or enforcement of our Terms of Service.

5. Equal Employment Opportunity & Non-Discrimination EEO Compliant

5.1 Our EEO Commitment

Talent Advisory Partners, LLC is an Equal Opportunity Employer. We are committed to providing equal opportunity in all of our employment practices, including recruitment, hiring, placement, training, compensation, and advancement for all qualified individuals without regard to:

• Race, color, or ethnicity
• Religion or creed
• Sex, gender, or gender identity
• Sexual orientation
• National origin or ancestry
• Age (40 and over)
• Disability (physical or mental)
• Genetic information
• Veteran or military status
• Pregnancy, childbirth, or related conditions
• Any other protected characteristic under applicable federal, state, or local law

5.2 Fair Hiring Practices

In our role as a talent advisory and staffing partner, TAP:

• Does not discriminate against any candidate based on protected characteristics
• Evaluates candidates solely on their qualifications, skills, and ability to perform job requirements
• Does not collect or use demographic information for discriminatory purposes
• Provides reasonable accommodations for qualified individuals with disabilities
• Complies with all applicable federal, state, and local employment laws
• Requires our client partners to maintain non-discriminatory hiring practices

5.3 Voluntary Self-Identification

TAP may invite candidates to voluntarily self-identify their race, ethnicity, gender, veteran status, or disability status for purposes of regulatory compliance and diversity tracking. This information is:

• Completely voluntary and will not affect your candidacy
• Kept confidential and separate from your application materials
• Used only for aggregate reporting and compliance purposes
• Not shared with hiring managers or used in placement decisions

5.4 Compliance with OFCCP and EEOC

TAP maintains compliance with the Office of Federal Contract Compliance Programs (OFCCP) and the Equal Employment Opportunity Commission (EEOC) regulations. We maintain records and submit required reports as mandated by law.

5.5 Reporting Discrimination

If you believe you have experienced discrimination in any TAP process, please contact us immediately at info@talentadvisorypartners.com or by calling (216) 238-6580. All complaints will be investigated promptly and confidentially.

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission, encrypted storage for sensitive information
• Access controls: Multi-factor authentication, role-based access permissions, regular access reviews
• Network security: Firewalls, intrusion detection systems, regular security audits
• Physical security: Secure data centers with restricted access
• Employee training: Regular security awareness training and confidentiality agreements
• Vendor management: Security assessments of all third-party service providers

6.2 Data Retention

We retain your information only as long as necessary. Retention periods include:

• Candidate information: Duration of job search plus 2 years; TAP THE BENCH candidates for duration of pre-vetted status plus 1 year after last activity
• Client information: Duration of service relationship plus 7 years for legal and tax purposes
• Training records (TAP READY): 10 years to support placement guarantees
• Retention consultation data (TAP GROWTH): Duration of engagement plus 5 years
• SMS consent records: Duration of consent plus 5 years for TCPA compliance
• Website analytics: 26 months

6.3 Security Limitations

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Privacy Rights

7.1 Access and Correction

You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, and receive a copy of your information in a portable format.

7.2 Deletion and Restriction

You may request that we delete your personal information (subject to legal retention requirements), restrict processing of your information for specific purposes, or remove you from TAP THE BENCH candidate pool.

7.3 Opt-Out Rights

You can opt out of:

• Marketing email communications
• SMS/text message communications (reply STOP)
• Cookies and tracking
• Candidate matching
• Data sharing activities

7.4 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know what personal information we collect, use, and share
• Right to delete personal information (with certain exceptions)
• Right to correct inaccurate personal information
• Right to opt-out of the "sale" or "sharing" of personal information (Note: TAP does not sell personal information)
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

7.5 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation including the right to access, correct, delete, restrict processing, data portability, withdraw consent, and lodge complaints with your local data protection authority.

7.6 How to Exercise Your Rights

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

• Essential cookies: Required for website functionality (account login, service delivery)
• Performance cookies: Analyze website usage and improve user experience (Google Analytics)
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Track advertising effectiveness and deliver targeted ads (Meta Pixel, LinkedIn Insight Tag)

8.2 Third-Party Tracking

Our website may include tracking technologies from Google Analytics, Meta Pixel, LinkedIn Insight Tag, and other advertising platforms.

8.3 Managing Cookies

You can control cookies through browser settings, our cookie preference center, opt-out tools provided by advertising networks, or "Do Not Track" browser signals (which we honor).

Note: Disabling cookies may limit your ability to use certain website features.

9. Children's Privacy

TAP services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.

TAP READY training programs require participants to be at least 18 years old.

10. International Data Transfers

Talent Advisory Partners, LLC is based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

For EEA and UK residents, we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission, adequacy decisions for specific countries, and other legally recognized transfer mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our websites with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our websites
• Sending an SMS notification to users who have opted in to text communications

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

13. Service-Specific Privacy Information

TAP THE BENCH

Our pre-vetted candidate pool operates on an "always ready" model. Candidates in TAP THE BENCH remain active in our database for 12 months after last activity, can request removal or update their status at any time, will be notified before their profile is shared with specific employers, and may be contacted periodically via email or SMS to confirm continued availability.

TAP READY

Training program participants should note that training completion records are maintained for 10 years to support placement guarantees, performance assessments are shared with potential employers, placement guarantee requires participation in ongoing job search support activities, and video recordings may be used for quality assurance.

TAP GROWTH

Retention consulting clients should be aware that employee engagement data is collected and analyzed in aggregate form, individual employee information is protected and only shared with authorized company representatives, retention audits may include confidential surveys and interviews, and consultation reports include recommendations based on proprietary analytics models.

TAP MATCH

Our micro-interviewing process involves video-recorded interview segments that may be shared with hiring managers, personality assessments and cultural fit evaluations, AI-assisted matching algorithms that analyze candidate-company compatibility, and rapid response protocols that may accelerate information sharing (with consent).

TAP SCALE

AI-powered workforce optimization services include analysis of operational data and workforce metrics, predictive modeling for employee longevity and performance, benchmarking against industry standards, and strategic recommendations based on proprietary algorithms.

TAP BOARDROOM

Executive and board member placement services operate under strict confidentiality protocols. All candidate information, client strategic intentions, and search details are protected with the highest level of discretion. Executive profiles are never shared without explicit permission, and all communications are conducted through secure channels.

This Privacy Policy is effective as of January 1, 2025 and applies to all information collected by Talent Advisory Partners, LLC through our websites and services.

Building Tomorrow's Benches